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Troubleshooting CB Radio Issues

CB World Online Help Center

No matter how well you plan out a CB installation, or if you use the highest quality parts, sometimes you will run into problems with your CB system. This guide to troubleshooting CB radios and issues will help you find and correct some of the most common problems that plague CB operators.

Important! Tune Your Antenna.

When people contact us regarding issues, one of the first questions we will ask you is, "Have your tuned your antenna?".  If your antenna is not tuned, it can cause all sorts of problems!  Every CB antenna needs to be tuned to optimize your CB system and ensure that you won't potentially damage your radio.  Check out our awesome Help Center article How To Tune a CB Antenna to learn more.  

Basic Troubleshooting and Possible Solutions

Each section below lists a problem and the potential solutions for it. A link to more information is provided when available. This guide assumes you are using a stock, unmodified radio with a standard CB antenna. As always, if you can't find what you need here, you can contact us for more help.

Troubleshooting CB Radio Systems

CB Radio Has No Power

No lights come on the radio. There is also no sound. You cannot transmit or receive.

Check Power Cord Connections

Make sure the power cord connections are attached correctly. If your radio has a power plug, make sure it is seated well.

Check Fuse

Make sure the CB radio's fuse is not blown and that it is seated correctly. Also check the in-line fuse for the CB radio's power cord- if it is burned out, your radio will not power on.

Check On/Off Switch

Make sure the power is switched on. The on/off switch for most radios is paired with the volume knob. You should hear a 'click' as you turn it clockwise, indicating the radio's power is on.

Check Ground Connections

Make sure the CB radio's ground wire is connected to a good chassis ground in the vehicle.

Check Battery/Power Connections

If your CB radio is not connected directly to the battery, make sure the fuse panel or extension wire it is connected to has a good connection to the battery.

Check Auto Electrical System

Make sure your vehicle's electrical system is operating properly.

Inoperative Channel Selector

When you turn the channel selector knob, the channel does not change. The channel may show 9, 19 or W and a number.

Disengage Channel 9/19 switch

Many radios come with an instant channel 9/19 switch. Make sure this is not on.

Disengage Weather Operation

Many radios come with a weather operation mode. Make sure this is not on.

Dim or No Channel Light

The channel light does not come on. There may be sound and you may be able to transmit and receive. Other lights may be on the CB radio.

Check Power Cord Connections

Make sure the power cord connections are attached correctly. If your radio has a power plug, make sure it is seated well.

Check Fuse

Make sure the CB radio's fuse is not blown and that it is seated correctly.

Check Ground Connections

Make sure the CB radio's ground wire is connected to a good chassis ground in the vehicle.

Check Battery/Power Connections

If your CB radio is not connected directly to the battery, make sure the fuse panel or extension wire it is connected to has a good connection to the battery.

Check LED Off or Dimmer Switch

Some CB radios have the ability to dim or turn off the face lights, or even just the channel indicator. Make sure the lights are not switched off.

Check Auto Electrical System

Make sure your vehicle's electrical system is operating properly.

Blows Fuses

The CB radio repeatedly blows fuses, despite the correct fuse type being used. Fuses may blow when the radio is switched on, or when the CB microphone is keyed up.

Check Power Cord Connections

Make sure the power cord connections are attached correctly. If your radio has a power plug, make sure it is seated well.

Check CB Antenna Connection/Cable

Make sure the CB antenna and coax are connected properly. They should be screwed in tight with all caps and weather protectors in place.

Check Ground Connections

Make sure the CB radio's ground wire is connected to a good chassis ground in the vehicle.

Check SWR/CB Antenna Connections

Check for a high standing wave (see How to Tune a CB Antenna). Check the antenna and cable for shorts and continuity.

Check Battery/Power Connections

If your CB radio is not connected directly to the battery, make sure the fuse panel or extension wire it is connected to has a good connection to the battery.

Check Auto Electrical System

Make sure your vehicle's electrical system is operating properly.

No/Weak Transmit

Your CB comes on, but you are not getting responses when you try to transmit. You have confirmed that someone on your frequency is listening, but does not pick you up.

Check CB/PA Switch

If your radio has a PA feature, make sure the switch for this is in the CB position.

Check Power Cord Connections

Make sure the power cord connections are attached correctly. If your radio has a power plug, make sure it is seated well.

Check CB Antenna Connection/Cable

Make sure the CB antenna and coax are connected properly. They should be screwed in tight with all caps and weather protectors in place.

Fully Press CB Microphone PTT Button

Be sure you are pressing the CB microphone button all the way in.

Check CB Mic Connection/Plug/Cord

Make sure your CB mic is plugged in securely. Check for breaks or damage to the plug and cord. Check the pins in the radio for damage as well.  You might try to very gently spread the microphone pins on the radio with a small flathead screwdriver to ensure that each pin is adequately connecting to the microphone cord connector.

Check Ground Connections

Make sure the CB radio's ground wire is connected to a good chassis ground in the vehicle.

Check SWR/CB Antenna Connections

Check for a high standing wave (see How to Tune a CB Antenna). Check the antenna and cable for shorts and continuity.  

Tune Your Antenna

When people contact us regarding issues, one of the first questions we will ask you is, "Have your tuned your antenna?".  If your antenna is not tuned, it can cause all sorts of problems!  Every CB antenna needs to be tuned to optimize your CB system and ensure that you won't potentially damage your radio.  Check out our awesome Help Center article How To Tune a CB Antenna to learn more.  

Check Battery/Power Connections

If your CB radio is not connected directly to the battery, make sure the fuse panel or extension wire it is connected to has a good connection to the battery.

Check Auto Electrical System

Make sure your vehicle's electrical system is operating properly.

Output Power Meter Indicates Lower Than Normal Reading

Your power meter is not going all the way up anymore. For example, it used to go to 4, it now only goes to 2.

Check CB Antenna Connection/Cable

Make sure the CB antenna and coax are connected properly. They should be screwed in tight with all caps and weather protectors in place.

Check SWR/CB Antenna Connections

Check for a high standing wave (see How to Tune a CB Antenna). Check the antenna and cable for shorts and continuity.

Check Battery/Power Connections

If your CB radio is not connected directly to the battery, make sure the fuse panel or extension wire it is connected to has a good connection to the battery.

Check Auto Electrical System

Make sure your vehicle's electrical system is operating properly.

Reports of Garbled Speech

Other CB users are reporting that your transmissions are garbled or hard to understand.

Check CB Mic Connection/Plug/Cord

Make sure your CB mic is plugged in securely. Check for breaks or damage to the plug and cord. Check the pins in the radio for damage as well.

Turn Down Mic Gain/Power Mic

If your radio has a CB mic gain knob, try turning it down (counter clockwise). If you have a power mic, try turning the power down on that. It could be caused by someone in close proximity to you that is operating at high modulation.

Tune Your Antenna

When people contact us regarding issues, one of the first questions we will ask you is, "Have your tuned your antenna?".  If your antenna is not tuned, it can cause all sorts of problems!  Every CB antenna needs to be tuned to optimize your CB system and ensure that you won't potentially damage your radio.  Check out our awesome Help Center article How To Tune a CB Antenna to learn more.  

Reports of Muffled Speech

Other CB users are reporting that your transmissions are muffled.

Check CB Mic Connection/Plug/Cord

Make sure your CB mic is plugged in securely. Check for breaks or damage to the plug and cord. Check the pins in the radio for damage as well.

Turn Down RF Gain/Mic Gain/Power Mic

If your radio has mic gain or RF gain, try turning it down (counter clockwise). If you have a power mic, try turning the power down on that. It could be caused by someone in close proximity to you that is operating at high modulation.

Ensure That Radio is Not Off-Frequency

If you or the person you are communicating with are off-frequency, this can cause muffled speech or other issues.  

Tune Your Antenna

When people contact us regarding issues, one of the first questions we will ask you is, "Have your tuned your antenna?".  If your antenna is not tuned, it can cause all sorts of problems!  Every CB antenna needs to be tuned to optimize your CB system and ensure that you won't potentially damage your radio.  Check out our awesome Help Center article How To Tune a CB Antenna to learn more.  

Reports of Channel Bleed Over

You transmit on one channel and other CB users report you are coming in on other channels as well. For example, you transmit on channel 12 and you are picked up on 11, 12, and 13.

Check Ground Connections

Make sure the CB radio's ground wire is connected to a good chassis ground in the vehicle.

Turn Down Mic Gain/Power Mic

If your radio has a CB mic gain knob, try turning it down (counter clockwise). If you have a power mic, try turning the power down on that.

Power On - No Sound

Lights come on the radio. The transmit indicators and meters suggest you are transmitting, but you get no sound. Test transmissions from other CB users may not come through.

Check CB/PA Switch

If your radio has a PA feature, make sure the switch for this is in the CB position.

Check Power Cord Connections

Make sure the power cord connections are attached correctly. If your radio has a power plug, make sure it is seated well.

Check Squelch Adjustment

Turn the squelch all the way counter-clockwise. You should hear static. Now turn it back clockwise just until the static stops.

Switch To Active Channel

It is entirely possible there is just no one transmitting on the channel you are on. Try another channel.

Check CB Antenna Connection/Cable

Make sure the CB antenna and coax are connected properly. They should be screwed in tight with all caps and weather protectors in place.

Check Ground Connections

Make sure the CB radio's ground wire is connected to a good chassis ground in the vehicle.

Try an External Speaker

Your speaker may be bad or going bad. Try using an external speaker to eliminate this possibility.

Check SWR/CB Antenna Connections

Check for a high standing wave (see How to Tune a CB Antenna). Check the antenna and cable for shorts and continuity.

Check CB Mic Connection/Plug/Cord

Make sure your CB mic is plugged in securely. Check for breaks or damage to the plug and cord. Check the pins in the radio for damage as well.  You might try to very gently spread the microphone pins on the radio with a small flathead screwdriver to ensure that each pin is adequately connecting to the microphone cord connector.

Check RF Gain Control

If your radio has an RF gain control, make sure it is turned all the way clockwise.

Check Battery/Power Connections

If your CB radio is not connected directly to the battery, make sure the fuse panel or extension wire it is connected to has a good connection to the battery.

Poor/Low Voice Reception

You receive transmissions, but they are garbled, very quiet, or otherwise hard to hear.

Check Microphone Connection

Spread the pins on the radio out a little to ensure a better connection.

Check Squelch Adjustment

Turn the squelch all the way counter-clockwise. You should hear static. Now turn it back clockwise just until the static stops.

Switch To Active Channel

It is possible the CB users transmitting on your frequency are very far away. Try another channel.

Check CB Antenna Connection/Cable

Make sure the CB antenna and coax are connected properly. They should be screwed in tight with all caps and weather protectors in place.

Check Ground Connections

Make sure the CB radio's ground wire is connected to a good chassis ground in the vehicle.

Check SWR/CB Antenna Connections

Check for a high standing wave (see How to Tune a CB Antenna). Check the antenna and cable for shorts and continuity.

Tune Your Antenna

When people contact us regarding issues, one of the first questions we will ask you is, "Have your tuned your antenna?".  If your antenna is not tuned, it can cause all sorts of problems!  Every CB antenna needs to be tuned to optimize your CB system and ensure that you won't potentially damage your radio.  Check out our awesome Help Center article How To Tune a CB Antenna to learn more.  

Check CB Mic Connection/Plug/Cord

Make sure your CB mic is plugged in securely. Check for breaks or damage to the plug and cord. Check the pins in the radio for damage as well.  You might try to very gently spread the microphone pins on the radio with a small flathead screwdriver to ensure that each pin is adequately connecting to the microphone cord connector.

Check RF Gain Control

If your radio has an RF gain control, make sure it is turned all the way clockwise.

Try an External Speaker

Your speaker may be bad or going bad. Try using an external speaker to eliminate this possibility.

Check Battery/Power Connections

If your CB radio is not connected directly to the battery, make sure the fuse panel or extension wire it is connected to has a good connection to the battery.

Weak Receive - Close TX

You receive transmissions, but they are faint/weak, even though you have confirmed the transmission source is close by.

Check Squelch Adjustment

Turn the squelch all the way counter-clockwise. You should hear static. Now turn it back clockwise just until the static stops.

Check CB Antenna Connection/Cable

Make sure the CB antenna and coax are connected properly. They should be screwed in tight with all caps and weather protectors in place.  You might try to very gently spread the microphone pins on the radio with a small flathead screwdriver to ensure that each pin is adequately connecting to the microphone cord connector.

Check Ground Connections

Make sure the CB radio's ground wire is connected to a good chassis ground in the vehicle.

Check SWR/CB Antenna Connections

Check for a high standing wave (see How to Tune a CB Antenna). Check the antenna and cable for shorts and continuity.

Tune Your Antenna

When people contact us regarding issues, one of the first questions we will ask you is, "Have your tuned your antenna?".  If your antenna is not tuned, it can cause all sorts of problems!  Every CB antenna needs to be tuned to optimize your CB system and ensure that you won't potentially damage your radio.  Check out our awesome Help Center article How To Tune a CB Antenna to learn more.  

Check RF Gain Control

If your radio has an RF gain control, make sure it is turned all the way clockwise.

Try an External Speaker

Your speaker may be bad or going bad. Try using an external speaker to eliminate this possibility.

Check Battery/Power Connections

If your CB radio is not connected directly to the battery, make sure the fuse panel or extension wire it is connected to has a good connection to the battery.

Having troubles with your microphone?

  • Make sure the connections are tightened.
  • Ensure that the microphone pins on the radio are making a connection with the microphone plug.  If need be, you can very gently spread the pins with a small flathead screwdriver.
  • Make sure your CB mic is plugged in securely. Check for breaks or damage to the plug and cord. Check the pins in the radio for damage as well.
  • Be sure you are pressing the CB microphone button all the way in.
  • If it is a power mic or echo mic, make sure there is a battery in it!
  • If your radio has a buzzing sound when you key up the mic, could be a ground issue with the mic itself.  We recommend trying a different microphone to see if the problem still exists or not.
     

Radio Goes Off Frequency When the Mic is Keyed Up

The PLL inside the radio is likely the cause.  The radio might need to be realigned.

Addition: Interference Issues Due to External Lights/Strobe Lights or Other Items

  • Common Causes of Interference: 1) Noise from an electromagnetic noise source such as lights, switches, and arcs in electric wiring or equipment. 2) Signal overload caused by a nearby radio signal that your equipment might not be able to reject. In this case, your system might need additional filters or shielding to attain better performance. 3) Spurious emissions caused by a transmitter transmitting weak signals on a frequency not designed for that transmitter.
  • To troubleshoot where the interference is coming from, you could the process of elimination of disconnecting any potential causes.
  • Check your wiring for damage.
  • Check for any loose terminal connections.
  • If you have a noise blanker option on your radio, make sure that it is on.
  • Make sure that the light/s or other items are sufficiently grounded- maybe try grounding them directly to the battery.
  • Check your connections for the lights.
  • If you have multiple lights / items, try to isolate which one is causing the problem by turning them off one at a time.
  • You could try wrapping your CB radio power wire in tin foil.
  • You could try shielding your radio by using tin foil.
  • You could also try moving your radio or redirecting your wiring.
  • Is your speaker squealing?  Try facing it a different direction.

75822 Radio Charging Light Not Coming On

Be sure to check each battery that you are using.  One bad battery can cause this.  Also, ensure that all of the connections on the battery case have good contact.  

IMPORTANT: Do not key your mic before an antenna is installed! If you do, you risk damaging your radio!